At TecnetOne, we understand that network monitoring isn’t about looking at pretty graphs—it’s about protecting revenue, reputation, and productivity. From experience, we know that proactive monitoring helps identify underperforming or failing components before they impact users. And when the IT team stops relying solely on tickets and starts using well-calibrated alerts, mean time to resolution drops—and the business breathes easier.
Network monitoring is the set of practices, tools, and processes used to observe, in real time, the status of devices, links, and services—from routers, switches, and firewalls to VPNs, Wi-Fi controllers, SD-WAN gateways, and cloud services. It involves collecting metrics (SNMP, flow data like NetFlow/sFlow/IPFIX, telemetry, WMI/SSH), setting thresholds, detecting anomalies, and correlating events.
A slow or downed network isn’t just a technical issue—it’s a financial one. At TecnetOne, we know that just one hour of downtime can quickly escalate into significant losses in sales, customer support, and operations. The key lies in accurately pinpointing where the issue is occurring (interface, VLAN, site, provider, application) to reduce MTTR.
How is this achieved? Through automatic discovery, topology maps, threshold-based alerts, and baselines that distinguish between a “normal spike” and a “real anomaly.” This combination prevents blindly putting out fires and allows us to act before the end user even notices.
Read more: The Hidden Cost of Downtime and How Backup + DR Save You
NMS (Network Management System): Handles inventory, configuration, changes (NCCM), backups, and patching.
NPM (Network Performance Monitoring): Focused on performance—latency, packet loss, jitter, interface utilization—flow data, and network experience.
Network Observability: A holistic view that combines metrics, logs, and traces (from device telemetry, SD-WAN, SASE, and cloud) with analysis that helps trace symptoms back to root causes.
At TecnetOne, we prefer combining NMS + NPM to gain both visibility and control: real-time inventory, traceable changes, and performance under the microscope. This blend speeds up diagnostics and reduces the risk of configuration regressions.
Monitoring tools fall into three complementary categories:
SNMP/Telemetry-Based: Pull counters (CPU, memory, interface errors) with minimal impact. These form the backbone of monitoring.
Flow-Based (NetFlow/sFlow/IPFIX): Show who’s talking to whom, ports, protocols, volume, and paths—ideal for spotting bottlenecks and unwanted traffic.
Active Monitoring (Probes): Generate synthetic traffic to measure availability and latency to critical destinations (SaaS, data centers, Internet, clouds).
At TecnetOne, we understand that for medium to large environments, SNMP + Flows + Active Monitoring is the “perfect combo”: health visibility, congestion root cause, and synthetic path validation.
Agentless (SNMP, flows, CLI/SSH, APIs): Low friction, fast adoption—ideal for networks and devices.
Agent-Based (endpoint/service): Useful when detailed visibility from the user’s side or specific server services is required.
Our practical rule: start agentless for broad coverage and selectively add agents where end-user experience is critical (sales, support, payments).
Read more: What is a NOC: Functions, Benefits, and How It Protects Your Business
Measuring everything isn’t monitoring—it’s noise. What separates an effective NOC from a reactive one is smart thresholds (static + baselines). At TecnetOne, we prefer to start with initial values and fine-tune them based on real data.
Typical baseline values to get started. Adjust based on device, time of day, and criticality.
| Metric | LAN (Wired) | WAN/SD-WAN | Corporate Wi-Fi |
|---|---|---|---|
| Interface Utilization | > 80% sustained = alert | > 70% sustained = alert | > 60% sustained = alert |
| Interface Errors/Drops | > 0.1% of packets = alert | > 0.05% = alert | > 0.5% = alert |
| Device CPU | > 85% for 5 min = alert | > 80% for 5 min = alert | > 85% for 5 min = alert |
| Memory Usage | > 85% sustained = alert | > 80% sustained = alert | > 85% sustained = alert |
| Latency (Intra-site/Regional) | > 5–10 ms = review | > 80–120 ms = alert | > 20–40 ms = review |
| Packet Loss | > 0.5% = alert | > 1% = alert | > 1–2% = alert |
| Jitter (Voice/Video) | > 20 ms = alert | > 30 ms = alert | > 30 ms = alert |
| Availability | < 99.9% monthly = alert | < 99.5% monthly = alert | < 99.5% monthly = alert |
These figures are starting points. Once 2–4 weeks of data are collected, baselines can be activated to tailor thresholds to the actual behavior of each link or application—helping reduce false alarms.
Baselines use historical behavior to determine what’s “normal” by hour and day. So if a link typically spikes to 75% every Monday at 9:00 AM, it won’t trigger an alert unless it exceeds its usual pattern. At TecnetOne, we know that by combining fixed thresholds (for hard limits) with baselines (for seasonality), the NOC gains clarity and can respond faster to what truly matters.
Complete Visibility of Your Network: With a good monitoring tool, you can easily see which devices are connected, how they communicate with each other, and how data moves within your network—all from a centralized, clear, and easy-to-understand dashboard.
Fast Problem Detection: Modern network monitoring systems don’t just display data—they analyze it in real time to detect performance drops. This allows you to identify issues before they escalate and take immediate action.
Less Time Troubleshooting, More Time Operating: Detecting errors early means fixing them faster. With an NPM (Network Performance Monitoring) system, your team spends less time on diagnostics and fixes, saving time, money, and resources.
Failure Prevention Before It Impacts the Business: Proactive monitoring helps you stay ahead. You can identify and correct errors before they affect internal operations or your customers’ experience, reducing downtime and improving service availability.
Access to Historical Data for Better Decision-Making: Monitoring tools aren’t just for the present. They also store valuable historical data that lets you analyze trends, learn from past failures, and prevent future ones.
Ready for Modern Networks and Current Technologies: The most advanced monitoring solutions are already built to support software-defined networks, ideal for today’s applications. They’re compatible with modern APIs and traditional protocols like SNMP, making any tech transition smoother.
Scalability for IoT Growth: Networks are rapidly expanding with thousands of connected IoT devices. A strong monitoring solution lets you maintain control over an increasingly complex and dynamic infrastructure.
Though they may sound similar, network monitoring and network security monitoring have very different goals—and it’s important not to confuse them.
This type of monitoring is designed to keep your network fast, stable, and available. Its main function is to optimize overall performance, ensuring that everything—connections, traffic, devices, and resources—is working as it should. It’s the key tool for detecting bottlenecks, performance drops, or service interruptions.
On the other hand, network security monitoring focuses on protecting your infrastructure against threats like unauthorized access, misuse, attacks, or data theft. It’s a critical part of any cybersecurity strategy.
While security isn’t the primary goal of network monitoring, the best performance monitoring tools can still help you catch early signs of security issues.
For example:
If something in your network starts behaving unusually, a good NPM solution can alert you in time.
Some advanced tools even include configuration management features, allowing you to automate device and interface changes to keep everything secure and under control.
Read more: Ransomware Recovery: Complete 6-Step Guide
Network monitoring lets you detect issues before they cause serious outages. It’s key to ensuring your network is fast, stable, and secure. With so many people working remotely, a reliable network is essential for productivity. Without monitoring, it’s like driving a car without warning lights—everything seems fine… until it suddenly breaks down.
Not having a monitoring tool can lead to serious business consequences, such as:
Unexpected network outages
Disruptions to critical operations
Revenue loss due to downtime
Damage to your company’s reputation
Leaks or loss of confidential data
With a good monitoring solution, you can catch these issues early and prevent them from becoming crises.
Combine fixed thresholds with time-based baselines, add topological dependencies, and use maintenance windows.
When choosing a monitoring solution, make sure it includes features like:
Automatic device discovery
Visual network mapping
Real-time performance monitoring
Automatic alerts for failures or unusual behavior
Detailed reports for analysis and decision-making
These features give you full control over your infrastructure and let you respond quickly to any technical issue or threat.
Monitoring isn’t about collecting charts—it’s about reducing risks and costs. With SNMP, flow data, and active monitoring, combined with topology maps and thresholds backed by baselines, any team can stay ahead of failures.
At TecnetOne, we know that execution makes the difference: start simple, adjust based on real data, and close the loop with playbooks and reports that speak the language of the business. Our network monitoring service not only provides technical visibility—it also helps you make informed decisions aligned with your company’s goals.
Our expert-staffed Network Operations Center (NOC) monitors your infrastructure 24/7. This means we don’t just identify problems before they affect your users—we also respond in real time, ensuring operational continuity and peace of mind for your team.
We believe that with discipline and a committed team, monitoring becomes a true competitive advantage. And at TecnetOne, we work to make that happen.